Allegro Playacar Hotel Playa del Carmen, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

“Nestled in the secure compound of Playacar, the hotel is just a leisurely 15-minute stroll to the vibrant Playa del Carmen, making for a perfect blend of relaxation and exploration.”view full review

View resort on map

“A beautiful beach experience with exceptional dining options” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:30

from 01:00-12:00

Amenities

Public parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

At the hotel Allegro Playacar guests are invited to a full breakfast served for free.

There are no extra beds provided in a room.

Pets are not allowed.

Number of rooms:286

Former name

OCCIDENTAL ALLEGRO PLAYACAR

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

260 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

Superior Premium Room

Max:

2 persons

260 sq. feet

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Playa del Carmen 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.4 mi

Cancun (CUN) 36.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dinner Experience

“I had the pleasure of dining at the Italian restaurant for my boyfriend’s birthday, and it was an lovely experience. The lasagna was simply lovely, and at the end of the meal, they surprised us with a beautiful cake while everyone sang happy birthday. It made him feel incredibly special! An really good night that we will always cherish.” view full review

Clean and Comfortable

“Our room was always impeccably clean and featured a comfortable bed that made for great sleep. The air conditioning worked perfectly, which is essential in the warm climate. We appreciated having the fridge stocked daily with cold drinks, including soda and beer, adding to our comfort and relaxation.” view full review

Evening Shows with a Twist

“The evening shows were a highlight of our stay. We enjoyed a fantastic Mexican-themed night featuring live mariachi music, which truly captivated us. The shows added an entertaining flair to our nights, making them more enjoyable and engaging, and took the hotel experience to a different level.” view full review

Refreshing Pool Days

“The pools at Allegro Playacar were a refreshing retreat! We enjoyed the larger, quieter pool that was perfect for relaxing in peace. The pool area was well-maintained, and there were always ample loungers available. It was a great spot to unwind after a day at the beach, with the beautiful surroundings enhancing our relaxation.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Golf course
Pool tables
Table tennis
Aerobics
Fishing

Services

Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cribs
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.5 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.9 mi

Zona Arqueologica Playa del Carmen

4500 ft

Carretera 109

Cenote Calavera

2.0 mi

Parks

Xel-Ha Park

2600 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Disabled-friendly beach

1.4 mi

Mall

Playacar Center Shopping Mall

3100 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3200 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2300 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

2400 ft

Golf Course

Campo de Golf Playacar

2200 ft

Maya ruins

2400 ft

Museums

3D Museum of Wonders

1.5 mi

Mahi Golf Course

2800 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.5 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.2 mi

Mall

Starbucks

3800 ft

Store

Centro Maya

2.2 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.3 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.3 mi

Mall

City Club

4000 ft

Hwy 307 Km 287

Alltournative

4000 ft

Playacar

Xaman Ha Ruins

5000 ft

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.4 mi

Beach

Playacar Beach

1.8 mi

Piste Cyclable sur Paseo Xaman-Ha

1.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.0 mi

Nearby

Mall

Playacar Center Shopping Mall

800 ft

Beach

Playacar Beach

1.8 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2300 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3500 ft

Restaurants

Les Crepes de Paris

2.1 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Barra Artesanal

2900 ft

Paseo Xaman Ha 42

La Vaqueria

1.6 mi

Paseo Xaman-Ha

Blucacao

4400 ft

Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad

Dona Aurelia sabores Mexicanos

1.5 mi

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

LABRIOCHE de Playa

1.5 mi

Paseo Xaman - Ha 12 Playacar

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

Great food options

Beautiful beach access

Lengthy check-in process

Inconsistent front desk service

8.0/10

Great

Rooms

7.4

Location

9.0

Service

8.6

Dining

7.4

Jordan

United Kingdom, January 2025

8.0/10

The Allegro Playacar has a cozy atmosphere, ideal for those who appreciate smaller, more personal resorts. The beach is beautiful and well-maintained, complemented by friendly staff eager to help. However, the dining options can fall short of gourmet expectations, and some rooms may need maintenance updates. Overall, it offers good value for money in a tranquil setting.

Rooms

7.0

The rooms were clean and charming, though some could benefit from updates and maintenance, particularly regarding equipment.

Service

9.0

The service was attentive and welcoming, with staff members eager to assist throughout my stay.

Location

10.0

The hotel is perfectly situated right on the beach and is within a gated community, offering a peaceful environment.

Dining

6.0

The dining experience had varied options, but the food wasn't gourmet. The buffet was decent but could use more variety.

Facilities

8.0

Facilities were well-kept, including pools and beach areas, with a lively atmosphere that offered entertainment throughout the day.

Ray

United Kingdom, January 2025

8.2/10

This resort has a cozy and charming atmosphere that I really appreciated. The staff was incredibly friendly, and the rooms were clean but a bit small, especially for those who might need extra space. The location is fantastic, just a short walk to both the beach and downtown. The dining options offered decent variety, although I wish there were more fresh choices. Overall, a wonderful experience, but be prepared for some noise depending on your room location.

Rooms

7.0

The rooms were clean and well-maintained, though a bit cramped for anyone needing more space.

Service

9.0

The service was top-notch; everyone was eager to help and always greeted me with a smile.

Location

10.0

The resort is right on the beach and a short walk from downtown Playa Del Carmen, which is perfect for exploring.

Dining

7.0

The dining options were good but could use more variety, particularly at breakfast.

Facilities

8.0

The facilities, including the pool and beach areas, were well-kept and enjoyable.

Sebastian

United Kingdom, December 2024

8.6/10

Allegro Playacar provided an unforgettable experience with its stunning beach, excellent service, and a delightful variety of dining options. The rooms were well-kept and comfortable, but there were some issues with transparency regarding extra charges. The wedding service exceeded our expectations, while the atmosphere was fun and engaging. Overall, it’s a solid choice for a relaxing getaway with a few notable drawbacks.

Rooms

8.0

The rooms were comfortable and well-maintained, offering nice extras like toiletries that were much appreciated.

Service

10.0

Service was exceptional, with attentive staff ensuring we felt welcome, especially during our wedding preparations.

Location

7.0

The resort is located on a beautiful beach, but it's a bit far from the main attractions in Playa del Carmen.

Dining

9.0

Dining was a highlight with a buffet that changed every night, providing a range of delicious options to enjoy.

Facilities

9.0

The facilities were nice, particularly the pools and beach area, which provided a serene ambiance for relaxation.

Evelyn

United Kingdom, November 2024

7.4/10

This resort has a charming atmosphere with beautiful grounds and beach access, but the check-in process can be extremely lengthy and frustrating. While the rooms are generally decent and clean, the service at the front desk could use improvement. The food is delightful, and the staff at the bars and restaurants are genuinely attentive, making for a pleasant overall stay.

Rooms

7.0

The rooms were clean and comfortable with fresh linens and plenty of water. However, we experienced issues with air conditioning and noise from entertainment nearby.

Service

5.0

While the majority of the staff were very kind and attentive, the check-in experience was a major downside as it took far too long and the front desk staff were not as helpful.

Location

9.0

The resort is perfectly located right on the beach, allowing easy access to beautiful sand and warm water. It's also a short distance from downtown, perfect for exploring local areas.

Dining

8.0

The food options were great, with breakfast favorites like chilaquiles and lunch options including pizza and salads. However, the variety could be a bit limited day to day.

Facilities

8.0

The resort's amenities, including the pool and lush grounds, were well maintained and enjoyable.

Great food options

Lengthy check-in process

Rosie

United Kingdom, September 2024

8.4/10

I had a fantastic experience at the resort. The beach was absolutely stunning, with beautiful white sand and the water in amazing shades of blue. The staff went above and beyond to make our stay enjoyable, especially Esteban and Manuel, who made our dining moments special. However, the nighttime entertainment could use some improvement, and I found it frustrating that kids were allowed in the games room after dark. Overall, great value for what I paid.

Rooms

8.0

The rooms were nice and spacious, with soft king-size beds and a clean environment. We felt comfortable throughout our stay.

Service

10.0

The service was spectacular; the staff was incredibly kind and attentive. They made sure we had everything we needed, which was appreciated, especially during peak times.

Location

9.0

Located right by a beautiful beach and just a short walk to Playa, the location was ideal for both relaxation and exploration.

Dining

7.0

The dining options were pretty good, with a variety of places to eat, but it would be nice to have more late-night options.

Facilities

8.0

The facilities were lovely, particularly the beach bar where we enjoyed great food and drinks. However, more nighttime entertainment options could really enhance the experience.